The Hawai‘i Department of Commerce and Consumer Affairs, Division of Consumer Advocacy (DCA), has issued a call to action for residents regarding safety around electric utility poles and power lines. The department emphasizes the importance of immediate response in emergencies involving downed power lines or sparking near utility poles. In such cases, residents are advised to contact 911 without delay. The dispatchers will notify the electric utility, which will send a troubleshooter to address the issue.
For non-emergency situations like vegetation overgrowth near power lines or damage that does not pose an immediate threat, residents should reach out directly to their local electric utility company.
The DCA highlights these measures as essential steps in maintaining public safety and preventing potential hazards associated with electric utility infrastructure.
