Health department recalls Totally Cool ice cream due to Listeria risk

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Kenneth S. Fink, MD, MGA, MPH Director | Hawaii Department of Health

The Hawaiʻi State Department of Health (DOH) Food and Drug Branch (FDB) has issued a recall alert for ice cream and frozen dairy products from Totally Cool, Inc. due to potential Listeria monocytogenes contamination. The recalled products were sold across the United States, including Abilyn’s Frozen Bakery ice cream cakes, Jeni’s frozen dessert sandwiches, and Marco ice cream sandwiches and pints. These items may have been available at supermarkets such as Safeway and Whole Foods in Hawaiʻi. A complete list of recalled products can be found on the U.S. FDA website: https://www.fda.gov/media/179567/download?attachment.

Listeria monocytogenes can cause listeriosis, a serious infection that can be fatal, especially affecting pregnant individuals, newborns, the elderly, and those with weakened immune systems. Symptoms in healthy individuals include fever, severe headache, muscle aches, stiffness, nausea, abdominal pain, and diarrhea. Symptoms typically appear within several days of consumption but can develop up to two months later. Listeriosis is treatable with antibiotics.

Consumers are advised to contact their healthcare provider if they exhibit symptoms after consuming any of the recalled products. To date, no illnesses or adverse events have been reported in connection with these products.

The FDB recommends that consumers check for the listed products and return them to the place of purchase for a full refund. For more information or assistance, consumers may contact Totally Cool, Inc. at 410-363-7801 (2:00 a.m. to 10:00 a.m. HST, Monday through Friday) or by emailing [email protected].