Attorney General Anne Lopez has urged UnitedHealth Group to take more meaningful action to protect providers, pharmacies, and patients affected by the recent cyberattack on Change Healthcare. In a bipartisan effort with 22 attorneys general, Lopez emphasized the need for UnitedHealth Group to address the disruptions caused by the cyberattack.
Lopez expressed her concerns, stating, "Here in Hawaiʻi, we have heard from local medical providers who say the cyberattack is causing issues with access by way of delayed insurance authorizations and claim reimbursements. This is unacceptable. We need UnitedHealth Group to step up and do more to protect patients and providers."
The coalition of attorneys general, including Lopez, called on UnitedHealth Group to act swiftly to minimize the impact on care providers and patients. They specifically requested UnitedHealth Group to take steps to mitigate the harm caused by the cyberattack.
UnitedHealth Group acquired Change Healthcare in 2022, making it a key player in the healthcare industry. The cyberattack on Change Healthcare's platform by ALPHV/Blackcat has led to disruptions in services, affecting providers, pharmacies, and patients across the nation.
The letter sent to UnitedHealth Group by the coalition seeks to address the challenges faced by the healthcare sector following the cyberattack. The attorneys general from various states joined forces to advocate for the protection and support of those impacted by the incident.
The coalition's efforts aim to ensure that UnitedHealth Group fulfills its responsibility in safeguarding the healthcare ecosystem. The letter signifies a united front in holding corporations accountable for maintaining the integrity and security of critical healthcare infrastructure.